Privacy Policy
1. Our Commitment to Your Privacy
At Liv Lifestyle Gloves Co. ("we", "us", or "our"), respecting your personal privacy is fundamental to our mindful studio philosophy. This Privacy Policy outlines how we collect, safeguard, and process your information when you browse our storefront or purchase yoga lifestyle goods.
We never sell, rent, or trade your personal information to third-party data brokers or marketing agencies.
2. Information We Collect
To facilitate order fulfillment, delivery tracking, and fraud prevention, we collect:
- Contact Details: First and last name, email address, phone number.
- Shipping & Billing Addresses: Physical delivery address and cardholder billing postal details.
- Transaction Data: Items ordered, quantities, subtotal, shipping tier selected, and unique order identifier.
- Technical & Device Data: IP address, browser type, and device telemetry used strictly for automated risk screening and fraud mitigation.
3. Payment Processing via Stripe (PCI-DSS Level 1)
All credit card and debit card transactions on our storefront are processed directly through Stripe, Inc., an audited and certified PCI-DSS Level 1 Service Provider (the strictest standard in the payments industry).
When you enter card information at checkout, that data is transmitted directly to Stripe over 256-bit SSL encrypted channels. Liv Lifestyle Gloves does not capture, store, or view your full credit card number, CVV security code, or expiration date on our web servers.
4. How We Use Your Data
- To pack, fulfill, and ship physical orders to your designated shipping destination.
- To transmit automated transactional emails (Order Confirmation, Tracking Number, Delivery Alerts).
- To provide customer support and process returns or refunds.
- To detect and prevent unauthorized or fraudulent payment card activity.
5. Your Rights (GDPR & CCPA / CPRA)
Depending on your location, you hold statutory rights under data privacy laws, including:
- Right to Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may ask us to correct inaccurate contact or shipping information.
- Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data, subject to tax and financial record-keeping obligations.
To exercise any of these privacy rights, email our Data Privacy Officer at privacy@livlifestylegloves.com.